Caught on Islands: How We Crack Data Silos

Jonas KrullData & Tech, Data & TourismLeave a Comment

Many independently running programs, opaque workflows, and loose collections of notes at the front desk. This is the everyday business of many hotels today. The past has painted a clear picture: who wants to satisfy his guest, must know him well. But where should they get the necessary information? And worse, where should one save the data they gathered? Software Jungle Front Desk? It is not uncommon for a hotel … Read More